Service Animal Policy
We welcome guests with service animals as defined by the Americans with Disabilities Act (ADA). According to the ADA (https://www.ada.gov/resources/service-animals-2010-requirements/), a service animal is a dog that has been individually trained to perform work or tasks for an individual with a disability.
Examples of such work or tasks include, but are not limited to:
- Guiding individuals who are blind or have low vision.
- Alerting individuals who are deaf or hard of hearing to the presence of sounds.
- Pulling a wheelchair.
- Alerting and protecting a person during a seizure.
- Reminding a person with a mental illness to take prescribed medications.
- Calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack.
- Performing other specific duties directly related to the individual's disability.
Important Note: Service animals are working animals, not pets. The specific work or task the dog has been trained to perform must be directly related to the person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
For information regarding state and local laws that may provide a broader definition of service animals, please contact the Maine Human Rights Commission at (207) 624-6290 or your relevant State attorney general's office.
If you feel you have been discriminated, you may file a complaint with the Maine Human Rights Commission at 51 State House Station, Augusta, ME 04333, 207-624-6290.
Thank you for your understanding and cooperation in ensuring accessibility for all our guests.