Shipping with the United States:
Flat rate shipping $4.25 - shipped in a box
Orders totaling $65.00 or more for discs and smaller items will ship for free. Some non-disc products such as bags and larger items will have additional shipping costs added which will be calculated at checkout.
*** All discs will ship in a box to do our part to help reduce our carbon footprint, as well as protect your disc(s) from being bent in the mailbox. ***
Please Note: Once the packages leave our facility, delivery times and shipping confirmations are out of our control and you should contact your local post office.
We will ship all orders via USPS or UPS whichever is less, unless a priority upgrade is purchased. Shipping times vary based on your proximity to Maine. Larger items including baskets, bags and carts will ship UPS. Larger items will need a physical address since UPS can't deliver to PO boxes.
We aim to process all orders in a timely manner and process within 24 hours. Mail is picked up by 10:00 am daily Monday - Saturday. This excludes federal holidays as there is no mail service.
Your tracking number is emailed when the order is processed by our shipping department.
We do our best to make sure you have accurate tracking information, but it isn't uncommon that if your package says Delivered it may arrive a day or two later from USPS. We ask for your patience if it hasn't arrived and suggest you contact your local post office for further assistance to try and locate it. They will need your tracking number and file a claim with them to trace your order or they may be able to provide GPS scanned tracking information. They will be best able to help locate your missing package. Again, we are not responsible for lost, damaged, stolen or misdirected packages. If you Package Protection please fill out the refund request to discuss the next steps.
We are offer Priority shipping as calculated at checkout.
Shipping to Canada & International:
All disc's ship in a box and shipping is calculated at checkout.
Shipping costs will only cover shipping the items to you and you will be responsible for any additional charges that may be applied upon delivery for duties and taxes. Any package refused upon delivery will incur a 15% restocking fee and less shipping charges for a store credit.
Local Pick Up:
All Maine residents can select in-store local pickup. Once the order has been fulfilled you will receive an email to let you know it is ready to pick up at your convenience.
If you have additional questions, please contact us at firstname.lastname@example.org